Refund Policy

(Psychological Counseling, Coaching, Yoga, Relaxation)

Free cancellation is possible up to 48 hours before the scheduled appointment. Any payments made will be fully refunded or credited upon request.
If cancellation occurs between 48 and 25 hours before the session, 50% of the fee will be charged or retained.
If cancellation occurs less than 25 hours before the session or in the case of no-show without notice, the full feewill be charged.
In the event of a short-notice cancellation due to health reasons, a replacement appointment may be offered within 6 weeks, provided a medical certificate is submitted. A refund is not available in this case.
If I cancel the session (e.g. due to illness), you will receive a full refund or be offered an alternative date.

(Yoga, Relaxation, Workshops, Classes)

Cancellations made up to 7 days before the course start are free of charge.
Cancellations made between 7 days and 48 hours before the course start will incur a 50% fee.
Cancellations made less than 48 hours before the start or no-shows without notice are non-refundable.
Missed sessions within a course cannot be rescheduled, transferred, or refunded.
In the case of early withdrawal for health reasons, a one-time rescheduling of one session may be arranged upon presentation of a medical certificate.

Refunds are issued via the original payment method (e.g. bank transfer).
Processing time may take up to 10 business days.
Rescheduling is possible depending on availability and is preferred over refunds whenever feasible.